Aussie Travel Pass Pty Ltd incorporating the Aussie Travel Pass and Aussie Travel Saver products. Offering a discount on travel in Australia. For sale its products under the following conditions.
The laws of the State of Victoria, Australia govern the terms and conditions as detailed herein.
General - Aussie Travel Saver
1.1 The Aussie Travel Saver™ program (the “Program”) is a discount program that is conducted by Aussie Travel Pass Pty Ltd ABN 69 118 713 670 (“Us”, “We”, etc), and is governed by these terms and conditions the (“Terms and Conditions”).
1.2 We may change or vary:
(a) the look and feel of this website,
(b) the content of this website, or
(c) these Terms and Conditions at any time in our discretion. Those modifications will take effect from the time that they are posted on this website. Notice of the change will be notified on this website at www.aussietravelsaver.com.au/terms. We may also suspend or terminate the Program at any time without any liability to You or any other person.
1.3 The Program does not operate in any jurisdiction where it may be prohibited by any relevant law or government policy or direction.
2.1 International travellers to Australia and Australian residents and citizens entitled to participate in the Program or purchase an Aussie Travel Saver™ Card (the “Card”).
2.2 Applications for Cards are subject to Our approval, which we may give or withhold in our absolute discretion.
2.3 Corporations, firms, trusts, partnerships and other entities (other than individual persons) cannot use the Card.
2.4 The Card is not a charge, credit or stored value card. Cards are not transferable and remain Our property.
2.5 Once we accept Your application for a Card and receive Your payment for the Card in cleared funds, We will arrange for a personalised Card, setting out Your name and other identifying details, and an unique Card number, to be printed and shipped out to You at the address that You have nominated in Your application. Alternatively We may provide a facility for You to collect the Card from a specified place in Australia. We will be taken to have delivered the Card to You (regardless of whether or not You actually receive or collect the Card) once We arrange delivery of the Card to a place that You have specified in Your application or once We make the Card available for You to collect at a pick-up point that You have notified in the application form.
2.6 All Cards will have a stated validity period. Cards may only be used for goods and services that You have booked, purchased, paid for and received during that stated validity period.
2.7 Any tampering with or alteration to a Card has the effect of automatically invalidating it.
2.8 Cards can be replaced for a nominal processing fee of $10, and no refund will be payable to You if a Card is lost, stolen, damaged or destroyed.
2.9 If You wish to cancel the Card that has been issued to You, You may only do so before the commencement of its validity period, by physically returning the Card (by way of registered or certified mail) with a properly completed Request for Refund form to Us at Our office as detailed on the Request for Refund form (PDF 146kb). Provided that we receive the Card and the properly completed Request for Refund form at that address before the start of the Card’s validity period, We will cancel the Card and issue a refund of 50% of the seling price of the Aussie Travel Saver card.
Participants, Discounts and Offers
3.1 The Card can be used to obtain discount and promotional offers from participating organisations in various industries, including certain hotels, motels, retail outlets, eateries, specialist tour operators, theme parks, entertainment, motor vehicle hire and others (“Program Participants”). Program Participants and their addresses are identified on Our website at Offers Page. We cannot guarantee that all members of a franchised system will all be Program Participants, even if some of them are.
3.2 Discounts and offers that are available using the Card are personal to the Card holder. They are not transferable, and cannot be exchanged for cash, credit or any other form of payment or value.
3.3 The Program Participants, their addresses, and their discount and promotional offers are listed on Our website at: Offers Page. Both the Program Participants and their discount and promotional offers may change from time to time, and are regularly updated on Our website at: Offers Page. You should check Our website regularly.
3.4 In order to claim a promotional or discount offer from a Program Participant, You will be required to present the Card at the time when You book, purchase or pay for eligible goods or services from the Program Participant. If You are making a booking with a Program Participant in person, You are required to identify Yourself as a Card holder and present the Card at the time You make Your booking, in order to be eligible to receive the discount or other promotional offer from the Program Participant. If You are making a telephone or internet booking with a Program Participant, You are required to identify Yourself as a Card holder and give the Program Participant the Card number at the time You make Your booking, in order to be eligible to receive the discount or other promotional offer from the Program Participant. You will also be required to present the Card to the Program Participant at the time you redeem that telephone or internet booking.
3.5 Discount and promotional offers are subject to availability and Program Participants’ restrictions. Program Participants may impose blackout periods from time to time. Blackout periods for Program Participants are listed on Our website at: Offers Page.
3.6 You agree to be bound by the terms and conditions applicable to Program Participants’ goods and services, when you purchase those goods or services from those Program Participants.
3.7 Discount and promotional offers under the Program may not be combined with any other third party discount programs.
3.8 We are not acting as agents for any of the Program Participants. Nor are any of the Program Participants Our agents, or otherwise authorised to contractually bind Us in any way. If You purchase or acquire any goods or services from a Program Participant, that transaction will be between You and that Program Participant, and You will deal with any dispute that You may have with that Program Participant in relation to their goods or services, any representation that they make, or any discount or other promotional offer that they have offered as part of their participation in the Program.
4.2 You may be asked by Program Participants to provide them with personal information about You when You make bookings for, or purchase goods or services from them. If You give them that information, then that will be governed by the Program Participants’ privacy policies, and not Ours. You will not hold Us liable for any use of that personal information by any third party.
4.3 We may use techniques designed to identify fraudulent activities, such as fraudulent credit card use. If any unauthorised use of Your credit card occurs, you should notify your credit card provider in accordance with its reporting rules and procedures.
4.4 By ticking the “Consent to e-mail Updates” box on the application form for the Card, You consent to Our sending You e-mails from time to time, setting out promotional offers from Us or from Program Participants, and other information that We think may interest You. You can unsubscribe from those e-mails at any time by following the instructions on the e-mails.
Purchases and GST
Goods and services provided in Australia may attract Goods and Services Tax under Australian law (“GST”). For some of these goods, You might be able to apply for a refund of that GST, but only for some goods that You take with You as hand luggage or that You wear on to the aircraft or ship when You leave Australia. You should check the information about the Australian Government’s Tourist Refund Scheme on the Australian Customs Service website at www.customs.gov.au/ for further details.
Representation or Warranty
6.1 You acknowledge and agree that apart from where required by law, this website and all website content and goods and services that We provide (including the Card) are provided “as is” without warranties of any kind, expressed or implied.
6.2 You warrant to Us that all of the information that You provide to Us when applying for a Card is true and correct. Without limiting Our rights, We may cancel the Card that we have allocated to You, if any of that information is false or misleading in any way.
6.3 You acknowledge that apart from where stated to the contrary in these terms and conditions, We have not made any representations or given any warranties:
(a) that any particular discount will be available to You on presentation of the Card to any Program Participant; or
(b) as to the availability, or the nature, functionality, quality or fitness for any purpose of any goods or services that You order or acquire from Us or from any Program Participant.
7.1 We do not accept any liability whatsoever with regard to goods or services provided by any Program Participants or a Program participant’s failure, delay or refusal to supply any goods or services, or any discount or other promotional offer, whether or not in connection with the Program. The rights, if any, that You may have in connection with those matters are solely against the Program Participant. All goods and services supplied to You by any Program Participant will be subject to the terms and conditions of the Program Participant supplying the goods or services, which will constitute the only contract in connection with that supply.
7.2 Except as provided by law, neither We nor Our related corporations nor Our employees, officers and agents will be under any liability to You, whether in contract, tort or otherwise, in respect of any loss or damage (including consequential loss or damage, loss of profits, economic loss or loss of information) which may be suffered or incurred or which may arise directly or indirectly in respect of:
(a) the Card,
(b) the Program;
(c) Your use of the Card and participation in the Program;
(d) the accuracy, completeness or usefulness of any website content or information contained in Our website, or
(e) any goods or services offered or supplied by Us pursuant to these Terms and Conditions or by any Program Participant.
If We suffer or incur any loss or damage in connection with any breach by You of these Terms and Conditions, You agree to indemnify Us for those losses and damages.
7.3 Without limiting this clause 7, We do not accept any liability in respect of death or injury, or consequential damages arising from or in connection with the supply of any goods or services by a Program Participant, the conduct of the Program, or the loss or destruction of a Card.
7.4 To the extent permitted by law, Our liability in respect of any goods or services that We supply to You Ourselves is limited to any one or more of the following (at Our discretion):
(a) replacement of the goods or supply of equivalent goods or services;
(b) the repair of goods;
(c) the payment of the cost of replacing the goods or of acquiring equivalent goods or, in the case of services, having the services supplied again.
7.5 Subject to clause 7.4, to the extent permitted by law, Our liability in respect of in respect of:
(a) the Card,
(b) the Program;
(c) Your use of the card and participation in the Program;
(d) the accuracy, completeness or usefulness of any website content or information contained in Our website, will not exceed in the aggregate the amount that You have actually paid Us in respect of the Card.
These Terms and Conditions shall be construed in accordance with and shall be governed by the laws in force in the State of Victoria, Australia. You irrevocably submit to and accept the exclusive jurisdiction of the Courts of the State of Victoria in relation to any dispute or issue arising in relation to these Terms and Conditions, Your participation in the Program, and Your possession and use of the Card.
This website is owned and operated by Aussie Travel Pass Pty Ltd (ABN 69 118 713 670), and may contain information from its subsidiaries and other related entities.
Your access to, and use of the information, materials and services provided on this website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained on this website.
Your use of this site means you accept these terms.
This Website is operated by Aussie Travel Pass Pty Ltd (ABN 69 118 713 670) (“We”, “Us”).
We want you to feel confident using our Website, and providing us with personal information in relation to our Aussie Travel Saver™ program.
At various times when you visit our Website, or when you purchase an Aussie Travel Saver™ Card from us, we may ask you to provide us with personal information about you, in order to facilitate our supply of services and the Aussie Travel Saver™ Card to you.
This Privacy Statement applies to our Website and how we collect and use personal information about you.
We take reasonable steps to protect the security of personal information (including cookie information) in accordance with this Privacy Statement and our Website Terms and Conditions.
Our Website uses Secure Sockets Layer (SSL) encryption technology which can help prevent unauthorised third parties intercepting information passing between our Website and your browser. Your browser should indicate whether the information you are sending to us is encrypted or unencrypted. Most generally available web browsers support the use of SSL. A secure icon will appear on your browser when you enter an SSL enabled page. For instance in the case of Microsoft Internet Explorer or Firefox, this takes the form of a “lock” icon in the status bar. SSL enabled web pages can also be identified by their URL. They begin with 'https://'. In contrast standard pages generally begin with 'http://'.
Unfortunately, no one can guarantee that data passing over the Internet will not be intercepted or used by unauthorised third parties. Accordingly, although we work hard to protect that information, we cannot ensure or warrant the security of any information that you transmit to us. Once we receive information that you have transmitted to us, we will take reasonable steps to preserve the security of that information in our own systems. However you should regularly check your computer equipment for Malware such as Spyware, Trojans or key loggers.
Purpose of Data Collected
If you choose to submit personal information about yourself to us, you authorise us to collect, use, store and disclose that information in the manner and for the purposes contemplated by this Privacy Statement. If you choose not to provide all of the personal information we request from you, we may not be able to make some of the information on this Website, as well as any of our products or services, available to you.
Further, you also acknowledge that by providing all of the personal information we request from you does not guarantee you that the products and/or services listed on this Website will actually be available at the time you submit the information to us.
Submitted personal information will only be used by us for the following purposes:
• to fulfil any purchase that you make;
• to provide you with products or services that you have requested;
• for invoicing;
• to send you information about us, our website, products or services;
• to send you information about special offers that may interest you;
• to personalise our website, products or services;
• for statistical analysis; and
• for security purposes.
The collection, storage, use and disclosure of personal information that ATP collects about you is governed by the terms of the Privacy Act 1988 (Australia).
We use "cookies" to enable our Website to interact with your browser so as to provide you with better service and a more effective Website. "Cookies" are small text files that our web server places on your computer while you browse our Website. Our web server can later retrieve these cookies if you visit again.
Our web server allocates a “cookie” to each Internet browser that visits our Website. This cookie does not allow us to collect personally identifiable information about you. Our web server uses this cookie:
• to allocate an unique identification number to your Internet browser;
• to identify pages you have accessed on our Website;
• to determine if you have previously visited the ATP Website; and
• to assist us to personalise our website for you.
If you wish to make full use of our Website, you should configure your browser to accept cookies.
Respecting Your Privacy
Your privacy is important to us.
If you complete an online form on our Website, the information you enter into the form will only be collected if you actually submit the form to us. If at any stage you choose not to submit the form, the information you have entered up to that point will not be collected by our web server.
We may disclose personal information that we collect from you to third parties, but only for the purposes identified on our Website, or to which you have consented, or if required to do so by law. If we provide any of your contact details to our contracted suppliers or participants in our Aussie Travel Saver™ Program who are responsible for providing products or services to you, we require those parties to agree to use that information only to fulfil that purpose.
Third party websites should contain their own privacy statements and the operators of those third party websites are responsible for their own privacy practices.
How We Handle Email
We may save any e-mail that you send us, if we believe we have a legal requirement to do so. We may monitor e-mail message content for security issues including where e-mail abuse is suspected.
Your Rights and Disclosure
Under the Privacy Act 1988 (Australia), you have certain rights to access and request correction of personal information that we hold about you. Any such request, or any inquiry about our Privacy Statement, should be sent to us the following address: firstname.lastname@example.org.
We may disclose your personal information including your name and contact details to any relevant authorities, parties and/or applicable intellectual property right holders (or their representatives) if we consider that you are in breach of our Website Terms and Condtions or any agreement that we have with you, and that disclosure is required for those parties to enforce our or their rights.
If you subscribe to a mailing list that we maintain (including an e-mail subscription list), you can ask us to remove you from that list at any time by using the “unsubscribe” facility referred to in our message to you, or by sending us an e-mail with your details to email@example.com. We will try to comply with that request as soon as we reasonably can. However you understand that sometimes we may have begun distributing a message before we can process that request, and in those circumstances you might still receive that message.
If you have accessed third party websites through our Website and if the operators of those third party websites collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties.
Where you access a third party website from this Website, cookie information, information about your preferences or other information that you have provided about yourself may be shared between us and the third party. You usually cannot be identified from the information that is shared. If you can be identified from this information, we will seek your consent before sharing the information.
Third party websites should contain their own privacy statements and the operators of those third party websites are responsible for their own privacy practices.
If you are interested to know more about privacy issues and legislation in Australia we encourage you to visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.
Version: 5 (Five)
Date of Publication: 27 March 2016